unable to find the employee center menu items
Am unable to locate the below menu items which are present in the employee center portal (esc). I want to update the labels of those menu items. How to achieve it? Can anyone please help me out?
Forum Posts
Resolved! Update favorites list
I noticed that the modules of the application I added to my favorites are not updated.Is there a way to have the information edited from "All" reflected in the favorites? We plan to add/remove modules for applications that many users have set as favo...
Resolved! Need a script to check assignment group manager name
Hi All,Can anyone please help me with a client script ?Requirement :If user select assignment group in incident then show alert message, alert message should have the name of the assignment group manager and assignment group name.
Resolved! background script - how to turn off debug ouput starting with "Time: 0:00: ..."
Hi,When I execute a background script which takes a bit of time to execute, I get some output added that look like some debug/trace such as below:NOTE: If the script executes rapidly, I don't get this output ( e.g. one of my script calculate the numb...
Resolved! Missing Pin Option for Left Navigation Bar
I have encountered a missing pin on the Left Navigator bar. We have tried troubleshooting the browser by removing cache and cookies, logout and login again, etc. But still not showing in MS Edge. This was missing only in MS Edge but visible in Chrome...
Admin role licensing over different per-user subscriptions
Hi, We have ITSM and APM products. Does the admin user over these 2 products will need to have two licenses (one for ITSM and one for APM) or should we count only one ITSM license ? Any help appreciated.Thanks,Rayan
Resolved! Flow Designer: Get Latest Response Text From Email action
Can anyone explain how the "Get Latest Response Text From Email action" on flow designer works. Thank you.
Resolved! REST API connection failed
Hello all, I had to connect an api to ServiceNow My connection work when I use the "classical" way, id est http request, data are incomming, but with Flow designer (in the way to use integration hub), I have a 400 error while using the same connecti...
Resolved! Service Now Roles for sending automated reports
What are different types of roles available in Service Now? How do we elevate an user access for sending automated email reports on specific reporting activities?
Resolved! Do we need do use "glide.security.url.whitelist" property to set MutliSSOLogout =true?
Hello, In our Installation Exit "MutliSSOLogout" is active-false and MultiSSOLogoutV2 is active-true then to set MutliSSOLogout =true do we need to create "glide.security.url.whitelist" property ? Thank You!
ServiceNow Portfolio
Hello, I'm wondering whether anyone knows of a resource that features excellent examples of great SN portfolios (to demonstrate in interviews or share online)?
Remote acquisition of update sets (or bulk export)
I thought of using "Update Sources" to get the update set from the development instance.But I couldn't get all the update sets.What you cannot retrieve is not an update set that was created on the development instance, but one that was applied to the...
Resolved! Application Manager - Can't see the latest store application version.
If you're like me and could not see the latest version of the store application after upgrading to Vancouver, there's a simple solution to ensure you're up-to-date. Head over to the application manager and follow these steps: Locate "Last sync with s...
Resolved! Ideas for NextGen students on what to build in your PDI
Hello! I am currently enrolled in the NextGen program (currently in week 6) and have just completed the Associate System Administrator course. Now that I have the "know-how", I think it would be helpful for myself, as well as other NextGen students, ...
Resolved! Need to query RITM with the current approvers
Hi all, I am trying to query all open requests for a particular item, where approval has been requested but there has been no action (approve or reject), and I need to get the name of the person that is waiting to approve/reject the request. I can f...
