How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...
Hello Community team, In IntegrationHub usage dashboard... I saw a URL named 'old dashboard' then I clicked and the dashboard look changed completely but I want to revert back same but I can't find any way.... Please suggest any way to get back
Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...
Hi Team,Is there any possible way to move all my community ranks, questions posted, Solutions given to New ServiceNow ID account from current corporate account?
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
HI , WANTED TO CHECK IF ANYNONE HAS CONFIGURED THIS TYPE OF LIST PA WIDGET FOR DASHBOARD AS PER ATTACHED PICTURE FOR INCIDENTS STATS ?
I want to see my projects which are over budget with: field Actual cost Greater that field Budget Cost.However I cannot select the field Budget Cost from a list, instead I type it in a textbox, but that doesn't work and it creates a very strange synt...
Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...
Hello Community,I came across a scenario where, when Normal Change Requests are closed, through the business rule "mark_closed" the CR is auto updated to Active - 'False';But, the Standard and Emergency change requests are not auto updated to Active ...
I was looking for a table for compose email in order to use its form , any one who knowsthe name of the table
How do I get my head around servicenow IT Operations community
Hi,We have a variable type select box Report Name. And we need to add more than 20 Question Choices.How can I add it via import?
All, I'm a technical recruiter of 25 years. I do NOT code. However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me. I'm currently unemployed and can devote daily...
Hi All,We have a new requirement where we have to create a new Survey form to be sent out to user manually based on SN table . The questions will consist of 5 questions and each question choice will have a weight value that will be used as a computa...
Hi, I'm trying to send 2 different sys_notitification by triggering a same event but i am unable to. Just like how we can send 2 different email notifications through the same event when the weight is same for both email notifications. In my case, ...
