What are opportunity for CSA as a project / program manager.

[Dr Atul G- LNG]

Hi @ajmera95 

Welcome to the ServiceNow community!

As a ServiceNow trainer, I'm excited to share my thoughts with you. It's great that you've completed the Micro-certifications, but the reality is that the market demands a broader skill set. Employers are looking for professionals who have experience with a range of modules, so it's essential to expand your knowledge and add more products to your portfolio. Consider focusing on areas like ITSM, GRC, HRSD, CSM, or SecOps.

At the moment, the training is free, which is a fantastic opportunity. However, the real challenge lies in gaining hands-on experience. To tackle this, the community is an excellent place to start. Dedicate at least 1-2 hours a day to engage with the community—read what others are asking and contribute your responses. Over time, your skills will improve, and you'll gain more confidence.

Additionally, mastering scripting is crucial if you’re aiming to become a developer. There are plenty of courses and exercises available on developer.servicenow\.com to practice and strengthen your scripting skills. This will help you build a solid portfolio.

You can begin with the CSA certification and then decide where you'd like to go next. Whether you're interested in development, pursuing a role as a Business Analyst, Change Manager, or Project Manager, the foundation is essential. As long as your roots are solid, you'll have the flexibility to choose any domain.