What Roles Allow View Access To Incident_Metric Table

[MrDevanWright]

As the title states, what roles are needed for a user to view the incident_metric table? When this user attempted to create a report based on this table they are met with the error message, "Access to this content denied based on report_view ACLs." I'd much rather assign a role then edit ACL's.

[Jaspal Singh]

Hi,

Can you try creating a new ACL of type report_view with ITIL or business_stakeholder role instead.

[Omkar Kumbhar · Accepted solution]

Hello @MrDevanWright ,

Please find the below link which will help you,

https://www.servicenow.com/community/platform-analytics-forum/user-unable-to-report-on-incident-metr...

Thank you,

Omkar

[MrDevanWright]

Thank you! I was searching the wrong sub-forum...

[Jaspal Singh]

Well, that is what the previous comment says. All you need is to create ACL of type Read.