When submit a request, the Requested by in the RITM and Catalog task is not populating.Requested by should be same as Opened by I tried to add if condition in the flowRequested by is emptyUpdate Record
Hello All, I am trying to create a Report from Notify Call which has all below fields.Is there a way we can create a report that contains the call made for the incident along with the IIncident #, Priority, Short Description , Assignment Group , Date...
any recommendations on how i go about getting hands experience
I am trying to fetch a report using RITM number to find the manufacturer details for the requested software
Hi,My instance is not working. It is not waking up from hibernation.
please suggest me the best learning path to study for CSA and crack it within 3 months as a student
Hi All, I want to find out the users who has roles in their profile but with No groups. We are planning to remove that roles from that users and we will assign them the groups. There are around 1 lakh active users in our user table.
Hi there, I am needing to add multiple tags via a UI Action, and when I add them one at a time via the UI Action, this works properly. I have issues when I try to add 2 or more: As soon as I try to add 2 or more, I get the error: Unique Key violati...
is there a place where i can review possible interview questions for servicenow admin
Hi, do we have a resume of the admin training where i can find all the information in Spanish?
I've written new KB articles but they are not showing up in the Service portal search. I can manually browse to them through category views but search is not working. Things I've done:Verified article is published, has a category, has a future vali...
When software is uninstalled from a server in CMDB the software is not removed from the Software Installed tab list, the uninstall string is populated but software still appears on the list. Is this how it works and software is not removed from the l...
I have successfully implemented a solution where I use scripts to automate the process of creating events, alerts, and incidents in ServiceNow. Additionally, I have integrated the system with Postman to send POST requests to the Event table, which wo...
Hi All, In the Catalog Item, currently when the auto-generated SCTASK is closed, the RITM also closes. But the people who fulfill these Requests would like to be able to manually add more SCTASKs to the RITM.As the Flow works now, if they manually cr...
Hi ServiceNow SysAdmin Forum I am trying to directly display within an alert message, the current incident's priority number only not the priority value such as 1 - Critical, 2 - High, etc., through a Business Rule without updating the Advanced optio...
