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Access to Dashboard

Security by design dashboard data is not visible after the UX component update on production.I have checked on ACL.They do have access to the Tables and data.What will be the root cause?Can anyone help me to resolve this issue.Thanks. 

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Nithya Devi by Tera Contributor
  • 966 Views
  • 9 replies
  • 1 helpfuls

Need Help in Creating report

Need help in creating trending report showing incidents resolved by two countries users like IND vs USA. It should be on month to month basis in graphical format

nehaji by Giga Contributor
  • 654 Views
  • 5 replies
  • 0 helpfuls

What Are Some Overlooked but Powerful Features in ServiceNow?

Hi everyone,As a beginner in ServiceNow administration, I’ve gone through the foundational courses, ServiceNow is huge, and I’m sure there are hidden gems that aren’t covered in beginner courses.What are some underrated features or tools that made yo...

moetechie by Tera Contributor
  • 1002 Views
  • 2 replies
  • 0 helpfuls

Performance

do yo have you had problems with the performance of bulk uploads?

GladysF by Giga Contributor
  • 279 Views
  • 2 replies
  • 0 helpfuls

HTML email body into the RITM

I created an inbound action to create RITM var createRITM = true; // Condition to create a RITM (assuming no duplicate check logic is required) var curr_record; // Check if the subject is valid to create a RITM if (createRITM) { // Create the car...

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Merza Lyn by Giga Guru
  • 647 Views
  • 7 replies
  • 0 helpfuls

Windows Service Agent Logon Failure

Hello,We are deploying the agent using SCCM to Windows devices.At test environment everything was good but now that we are pointing to prod we could detect that is deployed/installed but the service eis not running.If we tried to restart the service ...

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Edit default filter on List control is not getting applied

Hi, I'm trying to put filter on the related records of Demand table that needs to be added for a program.When the user clicks on Edit button, the default filter should auto-applied, which is not happening currently. If you observe the list control re...

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Harish74 by Tera Expert
  • 1065 Views
  • 4 replies
  • 0 helpfuls

Resolved! Difference between paid and free roles

I believe that a user record must be assigned a role in order to be considered a paid user record.However, there are user records with roles assigned to them among the users created in OOTB.The following users are OOTB users and have roles assigned t...

bonsai by Mega Sage
  • 649 Views
  • 1 replies
  • 1 helpfuls