I was already cleared my csa certification exam in last year form my last organization, but now i want to maintain my csa certification because of it got expired .and partner company providing me free voucher I was migrate my account and connected ...
i have details to be mapped , I am facing difficulty in triggering the flow , I want to trigger a flow which will create an case automatically on first Saturday of every month, can anyone guide me if not flow any other approach ?
"The user wants to add incidents to the 'Incidents Fixed by Change' tab in the Change Request section. However, they're facing an issue: they can only add incidents with states 'New', 'In Progress', and 'Resolved'. They're unable to add incidents wi...
Hi everyone, I have a scheduled job script that runs periodically and triggers an eventqueue for a specific record, which sends out an email. I'd like to modify the script so that before the queuing/triggering of the event/email, it checks whether th...
At Knowledge, there was a vendor who discussed having a widget baked into their ESC showing any major issues going on and an "up vote" button that end users could use to report that they were also "affected" which would create a child ticket under th...
Hello, Hoping someone can answer this. On the Now Mobile app, end users are able to view their assigned assets by clicking on the 'My Assets' tab. We have read through documentation and understand this is a feature on Mobile only that comes with Asse...
A user believed a very complex dashboard was personalized to them and deleted all the tabs/reports from it. This dashboard and its reports are vital to other users and I'm struggling figuring out a means to restore the dashboard to its previous state...
Hello everyone I worked on an academic project which required me to create an update set before the start of the project. I created the application in Studio, added the tables I needed, added email layouts, email templates and notifications. I also m...
I need a cleanup script to add a dictionary attribute "exclude from rollback" to the tables after cloning.
Is there a best time to take the CSA exam? I wanted to make sure there wasn't a new release before taking a older version of the software.
Team i would like to know when we enable GenAI in Service Portal the results that come out from the user question can we show images and knowledge articles if yes do we have any documentation.
Hi, Has anyone run this script include after upgrading to Yokohoma version? This was the script include added with the "May 2025" updates to check if the ACLs are in place. Please advise how to run it. Do we run it as Background scripts? Thanks,Sona....
Good afternoon all I was wondering, is there a way to extract MID server details in one file? We have 7 MID servers and I would like to have a list of all name/host name/status etc? RegardsThereza
Hi Everyone, Greetings!User reported an issue, Change is not moving to Assess state after taken the risk assessment, ideally it should be moved to Assess state, workflow is working as expected, what could be the reason?How to troubleshoot this issue?...