What will happen to a Asset when the associated CI is archived??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2023 11:29 PM
What will happen to a asset when the associated CI is archived. Will the Asset be updated. If yes, What kind of update would happen. If not, Why it is not updated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2023 11:48 PM
@Madhav Rao D V
Navigate to All > Asset > Administration > Asset-CI Hardware Status Mapping
You can see the status mapping between ci and asset , or add a new rmpping..
For more information , refer : Here
Procedure
- Navigate to All > Asset > Administration > Asset-CI Hardware Status Mapping.By default, only custom mappings display. The list of mappings uses the filter condition of [Out of the box] [is] [False].
- Click New.
- From the Asset state list, select the state you want to map.
- (Optional) If available, select a substate from the Asset substate list.Some of the asset states do not have a substate.
- From the Configuration Item statuslist, select the logically associated CI state you want to map.
- (Optional) If available, select a substate from the Configuration Item substatus list.Some of the CI statuses do not have a substatus.
- From the Sync direction list, select the direction you want to drive the synchronization.
- Select the Active check box to activate the mapping.
- Click Submit.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2024 11:47 AM
This doesn't address the OP's question about what happens when an asset's CI gets archived.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-30-2023 03:17 AM
There are 3 tables whic build a relationship / mapping between CI - Asset. Plesae have a look in to my video.
https://youtu.be/6sIr5vWcGfU?si=63IAAXAbYFskbiXf
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-15-2024 11:43 AM
Does your video address archiving CI's in any way? I skimmed through it but didn't find anything relevant to OP's question.