Workflow Studio - Action - Payload Builder - XML Issues

Alan42
Tera Guru

We're trying to use the Oracle PeopleSoft spoke in Workflow Studio to integrate our ERP and ServiceNow.    Everything seems to be connected and configured properly.  Some of the delivered actions and subflows work fine.    We're having issues creating a new payload  that will go to PeopleSoft.    Right now we're just trying to send an incident number to PeopleSoft but get the error **Payload logging not supported for unknown content-type.**.    All looks okay to me and I'm at a loss why ServiceNow is having trouble with it.  Everything seems to match what little documentation I can find.    

 

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1 ACCEPTED SOLUTION

Murthy Ch
Giga Sage

Hello @Alan42 
Try setting the Headers in the REST step:

Name: Content-Type

Value: application/xml

Let me know how it works...

 

Thanks,
Murthy

View solution in original post

2 REPLIES 2

Murthy Ch
Giga Sage

Hello @Alan42 
Try setting the Headers in the REST step:

Name: Content-Type

Value: application/xml

Let me know how it works...

 

Thanks,
Murthy

Alan42
Tera Guru

Thank you.  That worked perfectly.