*HELP* GANTT UI BUILDER NOT WORKING

Hello,I'm going to create a new ui builder gantt, but I have a problem with the visualization of that.I create a lookup and I get data from a query. It returns 340 results but if I insert the results into gantt it show me only once. Why ???  Thanks i...

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Preview records not working on next experience component - ui builder

Hi everyone, @Brad Tilton  I've created a Gantt chart on a UXR Base Experience Shell page in ui builder.I'd like to be able to see and jump to the records when I click on "Preview Records," but nothing happens when I click it.I know this works in the...

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MS Teams integration - error

Error Message:"Failed to create a meeting - The inputs provided to the action: Create User Online Meeting within application scope: sn_msteams_com_spk are incorrect. Please refer to the definition."  I am trying to initiate conference calls using Mic...

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Experience by Design: Portals, Journeys, and Trust

Portals succeed when they mirror how people think and act, not your org chart. Start by mapping end-to-end journeys (e.g., new hire, laptop break/fix, role change, vendor onboarding). Identify moments that matter and friction points—authentication st...

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Broken or Irrelevant links in NowAssist Virtual Agent response for any prompt

Hi, We are working on deploying NowAssist with Virtual agent for our customer. There is a major issue where the links showing up in the response in VA for any prompt , are irrelevant to the prompt.  For eg;, if we are prompting for 'password reset', ...

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

  Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured Service...

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SOW: How custom fields to "Secondary fields" of knowledge article view?

In SOW, I'd like to add some custom fields to the bottom of the details section of the main knowledge article view (the "fancy" one that shows the rating and feedback options, etc).Judging from the UIB documentation for the Knowledge Content componen...

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PA Reports Get the assigned group based on assignment to in the PA repots in servicenow

 Could you get the assigned_group based on the assignment_to in the PA reports? Not get the Group members .......

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Analyzing Search Terms in HRSD

Hello! We are looking for ways to gather common themes from our search results in our employee center portal. Looking for ways to do this within the system. 

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Help with Metric calculation.

I need suggestion in retrieving the metrics. Requirement is to get all the "On Hold reason" update on tickets, which I am able to retrieve from metrics calculation. At the same time I need to know to whom the ticket was "assigned to" when the "On hol...

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How to create a AI agent

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Service Mapping

I need document of creation for service mapping. Can some one assist on sharing the simple document for understanding and configuration. I have enabled the servicemapping plugin and tired to perform service mapping but it is not working from Mid serv...

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Security Incident Response Task not triggering notifications on State update

Hello Community, I have a Security Incident Task change notification in place which triggers on event named- "sn_si.TaskAssigned". But for some reason the notification would not trigger anytime I make a change on the SIT state, or Priority or even ch...

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Service Portal Error: There is a JavaScript error in your browser console

We just moved our servicenow instance to fedramp. We are now getting the same error on an portal page: There is a JavaScript error in your browser console. I've looked at the code and I think this is the error that's cause it to show up: <meta name="...

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