Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1041942members
2997335posts
What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Hosted by ServiceNow 27 May, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: SPM Academy Hosted by seemasingh 28 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by HariomS35974003 28 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Introducing ATF Test Agent Hosted by HariomS35974003 28 May, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Agentic Al Frontier — w/ lav Bojinov (APAC) Hosted by jasminecole 29 May, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — The Agentic Al Frontier — w/ lav Bojinov Hosted by jasminecole 29 May, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

PDI dev213960 stuck Offline after refresh — unable to start instance

 Can you please help bring the instance up .  Here are the details Your instance ID: dev213960Current release: Zurichrefreshed the instance, but still shows OfflineIt's been offline for more than 4 hours I am getting 502 Bad GatewayScreenshot of the ...

  • Question

Make CSM Email Notification Subject Line Dynamic

Does anyone know of a way to dynamically change the subject line of an auto email notification based on logic or conditions.   Example:  Using the same email notification, with same sending trigger conditions or in the same flow/subflow, insert a sub...

  • Question
  • Customer Service Management

Contract Management Pro - Initiation of contract creation

Hi All,  I have a free PDI where I have installed Contract Management Pro. I have configured different templates for different contract types. However I am not able to figure out: How I can initiate a contract creation of a particular type? On the un...

  • Question

CSM - Case form - Recommendation

Hi all, We installed the CSM plugin and in the CSM workspace we see twice the "Recommendation" icon in the Case form in the right panel:In fact in the right panel the magnifying glass icon is repeated twice: once at the first position and once at the...

  • Question

Playbook as first tab in front-line case page CSM workspace

How can we add Playbook as first tab in CSM workspace front-line case page? Also how to add a custom UI action in an particular Playbook activity card only and hide OOB ui actions? Thanks In advance .

  • Question
  • CSM Configurable Workspace

Resolved! Issue with downloading an excel file in a training module.

I am working on a module through "Personal Developer Instance." I am creating a To Do App, and when I get to the Exercise to create the To Do Table, I am having an issue downloading the Excel file "todoproject.xlsx. Whenever I click on the link for t...

  • Question

A beginners guide to knowledge gaps

Hi all.I say a beginners guide, I joined this team to manage problem, however I seem to have had knowledge thrust upon me with no guidance, so I'm learning as I go. I've been tasked with trying to address knowledge gaps in the public knowledge base, ...

  • Question
  • knowledge
  • knowledge gaps

How To: Dynamic data in UIB Dropdown component

How to use dynamic data options in your dropdown component (and other components) The dropdown component lets you use data binding from a data resource(data broker), however, this resource output is probably not in the correct format which would resu...

  • Article
  • Now Experience UI Framework
  • User Interface (UI)

Resolved! PDI (Australia) missing change management application menu

After provisioning a PDI, Australia release, the change management app menus are missing. I've released and reprovisioned twice with same result.I can verify that the change mgt related tables are there, i can grab the url for change tables, or for '...

  • Question
View More