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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Prasanna_Patil Specialist How to have tooltip on esc portal Hello All, I want to have a tooltip on esc portal when i hover on taxonomies and wi... Read More Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online April Speed Networking (APAC-Friendly) Hosted by madisonsext 7 Apr, 2026 04:30 PM PDT Event Details Online ServiceNow Exchange: HRSD Academy - Connect the employee experience with Employee Journey Management Hosted by Abigail Lavadia 8 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Building Effective Task Plan Templates in CSM Hosted by Abigail Lavadia 8 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange Workshop: Achieve Zero Outages with AI Powered Event Management Hosted by Abigail Lavadia 8 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Pro Dev Academy Hosted by HariomS35974003 8 Apr, 2026 11:00 AM PDT Event Details Online 4/8 Healthcare User Forum: From Spreadsheets to HAM Workflows- Fireside chat with Children's Health Hosted by Mary Kay Pierso 8 Apr, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Now Assist Skill Kit - Knowledge Article Coach

Overview Now Assist Skill Kit (NASK) allows you to create new generative AI skills using the generic Now LLM or your own LLM.  NASK has been designed to easily manage and integrate new skills into the ServiceNow platform via a UI Action and soon int...

  • Article

ServiceNow Exchange: Platform Analytics Academy

  Platform Analytics Academy is a series of live sessions focused on new features and advanced use cases for Performance Analytics and reporting. The bi-weekly event includes subjects around Platform Analytics, Reporting, Dashboards, and many other ...

  • Event

Risk score getting changed from medium to High and High to medium (getting toggled).

Hi, We are working on Application Vulnerability Response. We have integrated a scanner which ingest application and vulnerability data. The AVIT is getting created successfully but the Risk Score field keeps toggling between High and Medium. I checke...

  • Question
  • Application Vulnerability Response

ServiceNow Exchange: Platform Analytics Academy

  Platform Analytics Academy is a series of live sessions focused on new features and advanced use cases for Performance Analytics and reporting. The bi-weekly event includes subjects around Platform Analytics, Reporting, Dashboards, and many other ...

  • Event

ServiceNow Exchange: Autonomous IT Academy

The Autonomous IT Academy is your guide to mastering ServiceNow's Autonomous IT framework. This series takes you through the full transformation journey, centered on achieving two critical outcomes: zero service outages and zero-touch IT support. Ea...

  • Event

Users submitting change requests

Hi, our out-of-the-box change management application seems to only have a read and write role. The Itil role also includes the write role. But I am looking for a user to be able to create change requests, have tasks assigned to them if needed, and to...

  • Question
  • Change Management

load data from shared folder to servicenow instance

I want to fetch the data every day from the shared folder and transform the data and update the records in a target tableI will get data in a excel format every dayi want to import the same data from the shared folder to the ServiceNow target tableCo...

  • Question

ServiceNow Exchange: Autonomous IT Academy

        The Autonomous IT Academy is your guide to mastering ServiceNow's Autonomous IT framework. This series takes you through the full transformation journey, centered on achieving two critical outcomes: zero service outages and zero-touch IT sup...

  • Event

Nav bar disappears when opening an item in a new tab

Hi there! I'm not sure if this is a known bug or not, but wanted to flag in case anyone knew a config change that could fix it.   When ctrl-clicking(opening in a new tab) on a link in ServiceNow, the Nav bar always disappears completely. Basically ha...

  • Question
  • Instance Configuration

Unable to Transfer account from company I have left

Hi,I am having issues transferring my account from my previous employer to my personal account. I no longer have access to my previous account and I am still listed as Main Administrative Contact for my old employer.My personal account does not appea...

  • Question

Anyone find it difficult to hire

Hi all!  We find it difficult to hire good ServiceNow developers in Colorado or Dallas.  Does anyone have suggestions?

  • Question

Recomendation on adding trusted domain

There is a requirement to add 5000+ trusted domains in the system, so that inbound emails can be processed. But I feel this should not be done due to risks like performance degradation, Security Vulnerabilities, spam emails etc. What else can be the ...

  • Question
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