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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Prasanna_Patil Specialist ... Read More Prasanna_Patil Specialist How to have tooltip on esc portal Hello All, I want to have a tooltip on esc portal when i hover on taxonomies and wi... Read More Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Prasanna_Patil Specialist How to edit "contact us for help " on esc portal Hello All   Can someone suggest how to edit this widge... Read More Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange | CRM AI Academy: AI-Powered Comprehensive Complaint Management in CSM Hosted by ServiceNow 2 Apr, 2026 08:00 AM PDT Event Details Online April 3rd First Friday's Session Hosted by JenniferG 3 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 7 Apr, 2026 12:00 AM PDT Event Details Online ServiceNow Exchange: Discover What's New in the Q1'26 Store Release for Retail Industry Products Hosted by Abigail Lavadia 7 Apr, 2026 08:00 AM PDT Event Details Online April Speed Networking (EMEA Friendly) Hosted by madisonsext 7 Apr, 2026 08:00 AM PDT Event Details Online Technology Workflow Virtual Workshop - Strengthening Hardware Asset Governance Across the Lifecycle Hosted by Mayleen Fitzcha 7 Apr, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SSO with OIDC issue with claims

Hi ! I'm actually trying to set up connecting users through an OIDC Identity provider.Here's where I am : - I've configured the identity provider record through a well known configuration url- I've configured the OIDC Provider configuration like belo...

  • Question

Incident Management - Auto Resolution based on user input

When a user submits an Incident via a Record Producer, the system should analyze the user’s input, identify the best-matching keywords, and retrieve the corresponding predefined resolution steps from a custom table. These resolution steps should then...

  • Question

Pune Women's SeviceNow Devloper Meetup Key Points

Pune ServiceNow Developer Meetup – Key Points CoveredAustralia Release Updates1.In Performance Analytics, new enhancements were introduced such as data snapshot indicators, single score alignment, and the ability to export visualizations in formats l...

  • Question

Report on Multi-Row Variable Set

HelloI tried report on MRVS by creating a database view.I created a MRVS with the questions "Employee Name" (reference to sys_user) and "Salary %" (string). As you can see, for the field "Employee Name", I'm only getting the sys id (as this is saved ...

  • Question

Resolved! FSM - Signature Pad plugin

Hi all, When activating the Field Service - Signature Pad plugin (com.snc.wo_signature_pad) for Field Service Management, extra costs / licenses are requested or having standard FSM module is enough? It's just about installing the aforementioned plug...

  • Question

Corrent ActionName is not populating for Close Complete in Workspace

Hi All,When I am trying to execute onSubmit Client script using actionName="closeComplete" Condition, but everytime actionName is coming as "sysverb_ws_save" , and client script is not running. I am trying to execute glidemodal pop up when actionName...

  • Question

Virtual Agent Chatbot

We have Virtual Agent enabled on multiple portals (sp, csm, business). When I deactivate/hide topics to limit what shows in the SP portal, the change impacts all portals. What is the recommended way to show only a few topics in SP while keeping other...

  • Question

Report not displaying variables in database view.

Hi all,I am trying to create a report on RITM and Attachment table by creating a database view.Iam able to view the attachments and RITM number, but unable to select the variables.Do i need add another table to database view to get variables informat...

  • Question

SAP Security roles and GRC Automations

Just an wild though why can't we integrate AI Agents , LLMs like Joule or Claude and use HITL(Human in the loop) into SAP Security and GRC module to assign the role automatically via one chat bot or any tool that will specifically solve the regular c...

  • Question

Integrating with Apple Business Manager for Device management

Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB.  The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm.  I followed this ...

  • Question

Document is not getting generated after preview

Hello team, I have selected document template and after preview i am getting below error and logs. Can someone please help with this. Its for ootb document template and as well as custom document template.Error: Logs:Request : <sysid> failed with ' C...

  • Question
  • Human Resources Service Delivery

Unable to login to ServiceNow community from laptop

Hello @Servicenow I am unable to login to community via laptop. It displays a message as Authentication Unsuccessful. Recently I migrated all the achievements and profile information from company ID to personal Gmail account. Since then I am unable t...

  • Question
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