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Database views

Hi , Can anyone guide me on problem migration utility what its for and why its used ?? thankss

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How to Parse Email Body text using Inbound Email in flow designer

I have a requirement to auto submit a catalog item, based on the inbound email content. I have seen few links but seems they are all for plain text. I get the data in below table format, need to retrieve those field values and map it to catalog var...

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ServiceNow Live Agent Chat not coming into Service Operation Workspace, from Teams (Moveworks Techbo

Good afternoon.We have recently configured Live Agent Chat setup between ServiceNow and Microsoft Teams (Moveworks Techbot).We configured using the below link:https://help.moveworks.com/docs/how-to-guides-for-message-brokeringIt is working perfectly ...

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Agent Workspace
Service Operations Workspace
Virtual Agent

Event Management - Alert correlation and management rules execution order

We have a requirement to not generate incidents for some alerts based on CI relationships and existing alerts. To do this we have tried to use a combination of Alert Correlation Rules and Alert Management Rules (basically do not generate incident if ...

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now assist VA

Hi if we search for anything in va which is having now assist enabled so it fetches information from kb and catalogs according to user prompt so after showing the fetched result can we configure to display message like did the fetched results are hel...

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Resolved! How to Stop notification while Importing the date via Transform Map

Hi All,I have two concerns where I would appreciate your guidance. I am working on a requirement to import data by generating RITMs through the cart API and uploading Excel data via a Transform Map, which then creates the RITMs in the system. First c...

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HTML support for work note

Hi All,Is there any way that we can push HTML format in work note section from server side code ?

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Playbook

HiFor example there are 2 playbooks for the incident table when we add to the ui builder how it'll recognise which playbook to display in the workspace?thank you.

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Redirect user to portal based on Role.

Hi Team, We have created custom scoped App along with custom portal, where we want a user who has custom_role should auto redirect to custom portal instead of native view.we do not want to touch 'SPEntryPage' global scope script and 'glide.entry.l...

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bridging table name where we can see what all reports are migratable?

Hi , We are process in to migrate Core to Platform analytics , Can one please help me out The table name where i can check what all reports/dashboards are migratable?

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How to create Gnatt chart report like it is there on project workspace planning page

Requirement is to create Report or PA widget with Gnatt chart type want to show project planning data like it is there on project workspace planning page.

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Flow designer script for approvals

Hi, what am i doing wrong?why its not sending approval request to the group (im getting the log with the sys_id) I attached image

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how to hide a module from navigation panel

Hi All,We have a module called create vendor profile ,we have to make it visible for users who have access to abc domain only they should able to search and see in the navigation panel, how we can achieve it

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Triggering RITM approval from flow desginer

In servicenow i need to create a ui action "Request approve" for "abc" company and once user clicked on ui action it should set RITM OOB field "approval" to Requested then trigger a flow designer flow THEN It should initate a group approval if anyone...

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Catalog item reference variable shows sys_id instead of display name after submit

Hi, I created a database view that links the OOB cmn_location table with an m2m table I created. The m2m table holds the relationship between a location in cmn_location and a record in a custom table. All these tables are in the Global scope and set...

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