The AI Front Door (Modern Intranet)

Content Governance is a Hot Topic!

Customers who replace their intranet portals with ServiceNow strategize how to manage content across all the various channels and pages. It can be quite daunting for larger, complex organizations, but...

Welcome: What is the Employee Experience Platform for the Modern Intranet?

Personalized ExperiencesTraditional intranets do not provide personalized experiences. A modern intranet build on an employee experience platform delivers hyper-personalized company news, departmental...

EX Platform (Intranet Consolidation) Special Interest Group Update - Nov 2022

On November 16th, 2022 we conducted our sixth Employee Experience Platform special interest group meeting comprised of customers who have or are in the process of consolidating their legacy intranet p...

Migrating an Intranet from SharePoint to ServiceNow - Conversion of Knowledge Articles

This post provides a rundown on the process that was used to convert >10k SharePoint articles into ServiceNow knowledge base articles. It was used during a project to move the company’s intranet from ...

Next Generation Intranet Special Interest Group (SIG) Highlights - November 2021

“It’s a Wrap!” We concluded our fourth quarterly Next Generation Intranet special interest group (SIG) meeting on November 17; joined by 226 employee experience advocates across 91 ServiceNow customer...

Intranet Replacement Special Interest Group Meeting - April 2021

This April we conducted our most recent Intranet Replacement Special Interest Group (SIG) meeting, consisting of customers who have already made the decision to replace their legacy intranet portal ex...

Replacing the Legacy Corporate Intranet with the ServiceNow Digital Experience Platform

We held our first special interest group (SIG) for customers who replaced their corporate intranets with the ServiceNow Platform. This is a major trend with ServiceNow customers as Digital Experience ...

Creating a Personalized Employee Experience

ServiceNow customers work on the forefront of Employee Experience. There are many aspects to this, but one that customers raise frequently is the desire to deliver personalized experiences. My friend ...

Customers are Replacing Legacy Intranets with ServiceNow’s Employee Experience & Engagement Platform

Digital Employee Experience Evolution Over the past two years, ServiceNow witnessed an evolution in the Digital Employee Experience mindset. Our customers recognized that they must simplify and person...

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