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FernandoCastro
ServiceNow Employee

hi @Vijayalakshmi P yes, this skill can be configured for usage in extended tables such as Case Types. There's two layers in this, the UI/interaction layer through Context Menu (under NA Admin Console, NA Experiencies) and also via specific grounding in Skill Kit. Please check this video https://youtu.be/Jv5h-wZ5W6s?si=M8peHFUdIxSbDYGU as an example of how to tailor in detail a skill.