What is it? ServiceWatch is a new application that adds to our IT Operations Management (ITOM) suite that creates a top-down service dependency map from the perspective of the end-users that use or access the service or application.
Is is included in ServiceNow is it is a purchased add-on? It is licensed separately as an add-on.
Is it available in the (Eureka) release. It runs separately from your ServiceNow instance and is available now.
