バウチャーの再取得

MasayaF
Tera Contributor

以前にServiceNow Administration Fundamentals On Demand [日本語]を受講し、バウチャーも獲得したのですが、バウチャーの有効期限である1年を超過してしまいました。
試験のポリシーによると、CSA試験を受験するためには再度コースを受講してバウチャーを再取得する必要があるとのことですが、コースを再登録しようとしても「レビュー」のボタンしかなく、再登録ができません。

どのようにコースを再登録すればよいでしょうか?

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi  @MasayaF 

Technically, you can take the course again, but you'll likely need to re-enroll first. Instead of the 'Review' option, there might be another button available for re-enrollment. Try clicking that (first 'Re-enroll' and then proceed again). If it still doesn't work, please raise a Now Learning case with the team."

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thakyou for your comment, @Dr Atul G- LNG .
But, I can't find "Re-enroll" button.
Where could it be?

Hi @MasayaF 

 

This is showing like :

 

AGLearnNGrow_0-1745299842392.png

 

 

if still not able to see , log a now learning case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@MasayaF 

if the voucher expired you will have to raise a case with ServiceNow to extend and then only you can use it

Please raise a case for better help.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader