Account migration and scheduled certifications

igorszewczy · ‎05-20-2026

Hello,

I'm leaving current company in the next two weeks but I'm in process of preparing for CIS-ITSM. As partner I have learning credits so voucher cost will be reduced to 50%. Can I schedule the exam for let's say middle of June and then change associated company e-mail address to my private one? I want to make sure that I won't lose test that is scheduled on company mail and can migrate account safely.

Dr Atul G- LNG · ‎05-20-2026

My suggestion is not to do this right now.
Wait until you move to a new company or switch fully to a private account.

Making changes in between transitions can cause issues, and you might face complications later.

So either do it now, or wait until the move is comple

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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View solution in original post

Dr Atul G- LNG · ‎05-20-2026

Good luck mate..

please close the thread.

Watch my experience video – I’ve shared my own preparation journey and tips here:
https://youtu.be/60KXCXXHW7M

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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