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3 weeks ago
Dear ServiceNow Certification Team,
I hope you are doing well.
I recently attempted The ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD) certification exam. Unfortunately, I did not pass in the ServiceNow Certified Application Developer (CAD) certification
I am a student, and paying the examination fee again is financially difficult for me. I have been working hard to learn the ServiceNow platform, and this certification is very important for my career.
I kindly request you to consider providing me with a complimentary retake or any available discount, voucher, or financial assistance that would allow me to attempt the exam again. I assure you that I will use the additional time to prepare thoroughly and give my best in the next attempt.
I completely understand if this is not possible, but I would be very grateful if you could consider my request.
Thank you for your time and understanding. I look forward to your response.
Kind regards,
MUSULURI NAGA SANKR
Solved! Go to Solution.
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3 weeks ago
Hi @MusuluriN
You have got opportunity to learn more on CAD .
In Servicenow University - No Certification exam ( except CIS- DF with some criteria) is free of cost until and unless any campaign /promo is going on.
Currently, there is no free promo is going on for Retaking CAD.
Refer: KB0013272 Retaking a high-stakes (mainline) certification exam
You can retake a high-stakes certification exam after a failed attempt by completing the registration process through ServiceNow University in Pearson VUE.
IMPORTANT:
There is a 3-day waiting period between the first and second attempt, 30 days between the second and third. All subsequent attempts require a 6-month waiting period. Partner discounts are applied at the time of payment.
Instructions
To retake your high-stakes certification exam:
- Login to ServiceNow University.
- Navigate to My University in the navigation header, select My Exams, then go to the My Current Exams widget where you can view the relevant exam to retake.
- Select View on the relevant exam card. The exam overview page opens.
- Select Register now and complete the registration process.
NOTE: The retake fee is $150 for the CSA, CAD, and CPOA exams, and $225 for all CIS exams.
After completing the payment process, a confirmation message will display, indicating that your registration is complete. - The Schedule Now option becomes available on the exam Overview page. For more information on scheduling your exam, refer to Scheduling your exam in ServiceNow University via Pearson Vue.
IMPORTANT: After registering, you must schedule and complete your exam within 90 days, or you will need to re-register for the exam.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @MusuluriN ,
As a student, you are not eligible for a complimentary certification voucher. However, ServiceNow occasionally offers free or discounted vouchers for CSA and CAD certification exams through special programs, events, or promotions. Currently, there are no active programs or promotional windows offering free vouchers. I recommend keeping an eye on ServiceNow University, official announcements, and the ServiceNow Community for future certification campaigns and voucher opportunities.
Please mark helpful & correct answer if it's worthy for you.
- Mark as New
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3 weeks ago
Hi @MusuluriN
You have got opportunity to learn more on CAD .
In Servicenow University - No Certification exam ( except CIS- DF with some criteria) is free of cost until and unless any campaign /promo is going on.
Currently, there is no free promo is going on for Retaking CAD.
Refer: KB0013272 Retaking a high-stakes (mainline) certification exam
You can retake a high-stakes certification exam after a failed attempt by completing the registration process through ServiceNow University in Pearson VUE.
IMPORTANT:
There is a 3-day waiting period between the first and second attempt, 30 days between the second and third. All subsequent attempts require a 6-month waiting period. Partner discounts are applied at the time of payment.
Instructions
To retake your high-stakes certification exam:
- Login to ServiceNow University.
- Navigate to My University in the navigation header, select My Exams, then go to the My Current Exams widget where you can view the relevant exam to retake.
- Select View on the relevant exam card. The exam overview page opens.
- Select Register now and complete the registration process.
NOTE: The retake fee is $150 for the CSA, CAD, and CPOA exams, and $225 for all CIS exams.
After completing the payment process, a confirmation message will display, indicating that your registration is complete. - The Schedule Now option becomes available on the exam Overview page. For more information on scheduling your exam, refer to Scheduling your exam in ServiceNow University via Pearson Vue.
IMPORTANT: After registering, you must schedule and complete your exam within 90 days, or you will need to re-register for the exam.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @MusuluriN ,
As a student, you are not eligible for a complimentary certification voucher. However, ServiceNow occasionally offers free or discounted vouchers for CSA and CAD certification exams through special programs, events, or promotions. Currently, there are no active programs or promotional windows offering free vouchers. I recommend keeping an eye on ServiceNow University, official announcements, and the ServiceNow Community for future certification campaigns and voucher opportunities.
Please mark helpful & correct answer if it's worthy for you.