Becoming a TPM - where did your journey start?

[MadeleineR]

Looking to transition from Software Engineer to TPM, and was wondering how other people started their journeys. If you have any other tips too, I would love to hear them. Thank you! 

[Dr Atul G- LNG]

Hi @MadeleineR 

Start here : https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=97ac27f...

[Tanushree Maiti]

Hi @MadeleineR 

Follow AI Technical Project Manager Career Journey 

Level of Achievements Table

AI Technical Project Manager Associate		Typical Entry Criteria	New to the role   0–3 years of experience with ServiceNow
Benefits of Level	Completing ServiceNow Platform Fundamentals  Building AI awareness including What is AI, Introduction to Generative AI, What is Now Assist, and ServiceNow Agentic AI Offerings    Completing Project Portfolio Management (PPM)  Project planning Overcoming common obstacles    Learning from experienced Technical Project Managers
Estimated Learning Time	5 Days  Allow time for additional practice and reflection
AI Technical Project Manager   Practitioner		Typical Entry Criteria	3–10 years of experience as a Technical Project Manager and working with the ServiceNow platform A project management industry certification is recommended but not required for this level
Benefits of Level	Agile Development 2.0   Building AI literacy with Now Assist Essentials and Introduction to Agentic AI  Now Create management  Best Practice Methodology   Building relationships and emotional intelligence   Learning from experienced Technical Project Managers
Estimated Learning Time	2 days Allow time for additional practice and reflection
AI Technical Project Manager  Professional		Typical Entry Criteria	10+ years of experience as a Technical Project Manager and working with the ServiceNow platform A project management industry certification is recommended but not required for this level
Benefits of Level	Strategic Planning Workspace  Building AI literacy with Now Assist Essentials and Introduction to Agentic AI   Strategic thinking  Team building  Influencing others
Estimated Learning Time	2 Days Allow time for additional practice and reflection

Refer: KB0000323 AI Technical Project Manager Career Journey Fact Sheet 

[SohamTipnis]

Hi @MadeleineR,

Welcome to the ServiceNow family!!!🎉🎊

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

ServiceNow Docs:  https://www.servicenow.com/docs/

ServiceNow University:  https://learning.servicenow.com/now/lxp/home

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎉

All the best, enjoy!!😉

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10