Best ServiceNow Training with Certification

[SD_Chandan]

**What is ServiceNow?**
ServiceNow is a leading cloud-based platform that provides IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM) solutions. It automates workflows, enhances service delivery, and improves overall operational efficiency across various industries. With the evolution of the platform, it now supports hype automation, low-code/no-code development, AI integrations, and employee/customer experience solutions.

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**Services provided by ServiceNow**
ServiceNow offers a wide range of services, including IT service management, IT operations management, IT asset management, customer service management, HR service delivery, security operations, governance risk and compliance, application development, and AI-driven virtual agents, catering to diverse business needs.

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**Career Path**
Upon completion of the ServiceNow training, individuals can pursue roles such as ServiceNow Developer, ServiceNow Administrator, ServiceNow Consultant, IT Service Management Analyst, Platform Engineer, Low-code App Builder, and more, in both established corporations and emerging tech companies.

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**Who Should Attend**
This course is ideal for IT professionals, system administrators, developers, fresh graduates, business process analysts, and anyone looking to establish a career in IT service management, automation, or enhance their existing skills in the ServiceNow ecosystem.

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**What you'll learn and Skills you'll gain upon completion of our Training**
Participants will gain expertise in ServiceNow configuration, customization, administration, scripting, integrations, and ITSM processes. They will also learn Flow Designer, App Engine Studio, Now Assist (AI features), incident/problem/change management, service catalog, portal development, and more.

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**Certification Path**
Upon completion of our training, participants can earn certifications such as:

* ServiceNow Certified System Administrator (CSA)
* Certified Application Developer (CAD)
* Certified Implementation Specialist (CIS – ITSM, HRSD, CSM, SecOps, etc.)
* Certified App Engine Pro (CAPP)
* Certified Now Assist for AI Professional (CMAI – recently introduced)

Micro-certifications are also available for Flow Designer, Virtual Agent, Performance Analytics, and Integration Hub.

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**Advantages**
Our ServiceNow training covers the latest platform releases, industry trends, and best practices. It emphasizes the importance of automation, AI/ML integration, low-code development, and the growing demand for skilled ServiceNow professionals in modern IT operations and digital transformation.

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**Key Features**

* Hands-on projects and real-world case studies
* Experienced trainers with industry expertise
* Interactive sessions and practical demonstrations
* GenAI and Now Assist module coverage
* Placement support and certification assistance
* Latest release and version coverage (Utah, Vancouver, Washington DC)

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**Roles related to ServiceNow**
Roles related to ServiceNow include ServiceNow Developer, ServiceNow Administrator, Platform Engineer, ITSM Consultant, IT Operations Manager, ServiceNow Architect, and Application Specialist.

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**Placement Support (Fast Track your career) from HKRTrainings**
We provide dedicated placement assistance to help participants fast-track their careers in ServiceNow, connecting them with top-tier companies seeking skilled professionals. This includes resume building, mock interviews, job referrals, and career guidance.

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**Certification Support from HKRTrainings**
Our training program includes comprehensive guidance and preparation resources for ServiceNow certifications, including mock tests, study materials, practice labs, and exam strategy sessions.

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**Top Companies using ServiceNow**
Top companies like Google, Microsoft, Accenture, Deloitte, Amazon, Infosys, Capgemini, Cognizant, and Wipro leverage ServiceNow for streamlining IT operations, automating workflows, and enhancing enterprise service delivery.

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**Advantages of our Training**
Participants will gain hands-on experience with ServiceNow tools, learn to build workflows, integrate systems, implement ITSM processes, and understand the value of automation and AI in enterprise environments.

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**Training Path**
The training program follows a structured curriculum covering:

* ServiceNow fundamentals
* Core platform features
* Administration and customization
* Scripting and automation
* Hands-on labs
* Advanced modules (optional tracks in integrations, portal, and AI)

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**Recent Tech-related News related**
ServiceNow continues to expand its AI and GenAI capabilities through the Now Assist framework, adds new features in App Engine Studio for low-code/no-code development, and focuses on hyperautomation across industries. The latest releases – Vancouver and Washington DC – bring enhancements in Next Experience, process automation, and analytics.

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**Follow-On Courses**
Upon completion of the ServiceNow Training, participants can explore advanced courses such as:

* ServiceNow Advanced Administration
* ServiceNow Scripting (Client/Server)
* Flow Designer and Integration Hub
* Service Portal Development
* CMDB and Discovery
* Now Assist for AI and GenAI Integration

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[Simon Hendery]

@SD_Chandan This is worthless GenAI content. You're better than that.

[MehdihasanNaqv]

Hi Chandan,

I was working as a HEAD OF IT.  Recently resigned due to personnel issue. Now i am applying for the Job many company is asking for ITSM and Service Now knowledge .

Please guide me.

+91 9892110466.

if you can share your number i can talk to you.

[Dr Atul G- LNG · Accepted solution]

Hi @MehdihasanNaqv 

I’m a ServiceNow trainer and happy to share my thoughts on this. ServiceNow is becoming increasingly broad and deep these days, and the best way to kickstart your journey is by earning the CSA (Certified System Administrator) certification. The CSA provides a solid understanding of the platform, its terminology, and core modules. Once you get hands-on experience with the platform through CSA, you can decide on your next path.

Employers value professionals with experience across multiple modules, so it’s important to expand your knowledge and add more products to your portfolio. Consider focusing on areas like ITSM, GRC, HRSD, CSM, or SecOps.

Currently, the training is free, which is a fantastic opportunity. However, the real challenge is gaining hands-on experience. To overcome this, the ServiceNow community is an excellent resource. Dedicate at least 1-2 hours a day engaging with the community — read questions others are asking and contribute your own responses. Over time, this will improve your skills and boost your confidence.

Additionally, mastering scripting is essential if you want to become a developer. There are many courses and exercises available on developer.servicenow.com to help you practice and enhance your scripting skills, which will strengthen your portfolio.

Start with the CSA certification and then choose your next step based on your interests — whether that’s development, becoming a Business Analyst, Change Manager, or Project Manager. A solid foundation will give you the flexibility to pursue any domain you prefer.

[Nikhil Bajaj9]

Hi @MehdihasanNaqv ,

You can start with Atul's Channel - Learn and Grow to gain functional knowledge on ITSM and serviceNow. Start with Admin concepts and then move towards development and implementation. Atul and Me both are trainers -if you have any specific questions, you can ping us and we will be happy to help.

Regards,

Nikhil Bajaj