CAD Exam Not Showing in Pearsonvue (No Pre-Approved Exams)

anshulsi
Tera Contributor

a week ago

Hi everyone,

I’m trying to schedule my ServiceNow Certified Application Developer (CAD) exam, but when I click “Schedule now,” I’m redirected to the exam dashboard where it shows:

“You do not have any pre-approved exams at this time.”

I have already registered for the exam, but it doesn’t appear in my account.

Could anyone help me understand:

  • Do I need to wait for voucher activation?
  • Is there any required training I might be missing?
  • Or could this be an account sync issue?

 

Any guidance would be appreciated.

 

Thanks!

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its_SumitNow
Mega Sage

12 hours ago

Hi @anshulsi ,

If you have Registered(which means you have paid for the exam), then it should must appear in pre-approved exam, If it's not appearing than then you should raise a case via ServiceNow University, 

Your issue will be surely resolved 🙂

 

Regards

Sumit

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Srikanth_9
Kilo Sage

9 hours ago - last edited 9 hours ago

Hi @anshulsi,

 

I think so if it's pre-approved then you might have already completed your payment for the exam. If it's not reflecting in the exams section. Raise a case in the Help Center with all the proofs & screenshots attached.

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.
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