Can someone tell me what the current CSA exam version is based on?

theprofessi
Tera Contributor

I keep getting differing answers in my searches and I am confused as to how to even figure out where to get the information as to which version I am suppose to study from. I am currently looking to do the CSA exam and eventually the CAD.  I do not understand why it is so difficult to figure our which version to study from.

7 REPLIES 7

chipillasra
Tera Contributor

For the CSA exam, I recommend:

Review the latest CSA Exam Blueprint on Now Learning.

Complete the ServiceNow Administration Fundamentals course.

Practice hands-on in a Personal Developer Instance (PDI).

Focus on understanding the platform concepts rather than memorizing release-specific features.

If you're planning to take the CAD exam afterward, the CSA knowledge provides a strong foundation, so investing time in the official training and blueprint is the best approach.

Tanushree Maiti
Tera Patron

Hi @theprofessi 

 

The ServiceNow Certified System Administrator (CSA) exam is currently based on the Zurich release.

It will be changed next to Australia version. 

 

 

Aditya_hublikar
Giga Sage

Hello @theprofessi ,

 

As per my understanding , Version not more affect on CSA exam . CSA exam is just about platform understanding and servicenow concepts .  You can refer @Dr Atul - LNG  response.

 

Here are few tips  for csa exam :

Most ServiceNow learners don’t know the proper learning path for getting their first mainline certification, the CSA (Certified System Administrator). I was in the same situation earlier, and I also looked through several ServiceNow Community posts for guidance and study material. So sharing my experience here 

 

First of all, for the ServiceNow CSA exam, there are two recommended prerequisite courses. These courses help you understand all the core ServiceNow concepts, configurations, and skills required to clear the CSA.

They also provide essential hands-on knowledge that every ServiceNow Administrator should have.

 

Aditya_hublikar_0-1783573797255.png

 

 

Start reading Servicenow CSA E-book , you will get your e-book from fundamental course .

 

Aditya_hublikar_1-1783573797265.png

 

 

 

Most of the time, people get bored reading such a big eBook. However, it is very helpful for the exam. If you have already gone through the concepts in the eBook, and the same topics appear in the exam, you can quickly recognize that those questions are from specific sections.

So, don’t ignore the eBook—try to complete it.

The most important parts of the eBook are the last sections, such as Security Center, Shared Responsibility Model, and ServiceNow Encryption. These sections are often overlooked, but based on personal experience, around 4–5 questions can come from them.

Also, most of the theory and concepts in the eBook are already covered in ServiceNow prerequisite courses, so it becomes easier to revise quickly.

 

 CSA exam blueprint you can refer from here :

https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blue...

 

You can refer this :

https://www.servicenow.com/community/training-and-certifications/servicenow-csa-exam-preparation-mov...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya