Cannot find Display Settings in Open Incident widget

[louiserp]

I am working on the ServiceNow Micro-Certification – Performance Analytics .

One of the tasks is:

odify the Open incidents widget as follows:

• Enable Show target in the Display Settings section.

I cannot find the Display Settings section of the widget.

Thanks for your help!

Louise

[Dr Atul G- LNG]

Hi @louiserp 

Try this way

[louiserp · Accepted solution]

Atul,

Thank you for your reply. Well, it took a little bit more than that to find the Display Settings. When I click on the lines that you indicated in the first image:

this Configuration section opens

Now, if I hover over the Open Incidents section, I see this "Edit Content" icon - it wasn't evident from the exercise instructions that I would need to click on that to find the Display Settings:

Once I clicked on that, I had to scroll down to find the Display Settings tab. It was there where I could select the Show Target option:

Nevertheless, your guidance to click on the 3 bars was helpful. From there, I was able to poke around and finally find the Display Settings.

I wrote the details in the hopes that it will help someone else.

Thanks again!

Louise

[Dr Atul G- LNG]

Hi @louiserp 

Glad, your issue is resolved and believe me in the community we are learning with each other and is no open issue in this thread you can accept the answer and close the thread.

[AndersBGS]

Hi @louiserp ,

Click on the three lines in the top right corner which will lead you to the widget configuration. Here you will have a widget setting for enabling "show target".