Cannot validate "Lists and Filters​ Task" in "Welcome to ServiceNow"

epimeth
Kilo Contributor

yesterday

I followed the instructions but validation is failing.  Based on the error message I also tried "AND Active is true" but that didn't work, either.

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Nikhil Bajaj9
Tera Sage

yesterday

Hi @epimeth ,

 

Active= true fileter is missing in your screenshot, add that filter and share screenshot again.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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Bhuvan
Kilo Patron

yesterday

@epimeth 

 

Follow step 6 to update incident State from 'On Hold' to 'In Progress'

Bhuvan_0-1757641605474.png

Task should be validated successfully

Bhuvan_1-1757641648259.png

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

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