Cannot validate "Lists and Filters​ Task" in "Welcome to ServiceNow"

[epimeth]

I followed the instructions but validation is failing.  Based on the error message I also tried "AND Active is true" but that didn't work, either.

[Nikhil Bajaj9]

Hi @epimeth ,

Active= true fileter is missing in your screenshot, add that filter and share screenshot again.

[Bhuvan · Accepted solution]

@epimeth 

Follow step 6 to update incident State from 'On Hold' to 'In Progress'

Task should be validated successfully

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[epimeth]

Ugh... I misread one of the steps ("In progress" not "On Hold"....  All good now!  Sorry!

[Bhuvan]

@epimeth 

It is very common to miss a lab step & no need to be sorry. It happens to everyone sometimes, happy learning !

Thanks,

Bhuvan