Hi Buddy
When you pass a Delta exam, the certification status doesn’t always update immediately. There can be a delay in the certification refresh process, during which the certification and related certification suites may temporarily show as expired.
What usually happens:
The Delta exam result is recorded correctly
The backend job that revalidates and reissues the certification runs later
Once that process completes, the certification and suites return to Active
In most cases, this resolves itself within 24–48 hours. If it’s still showing expired after that window, then its worth opening a case with ServiceNow Certification Support so they can manually sync the status.
So for now, Id recommend waiting a bit its almost always just a timing/sync issue after completing Delta exams.
@fabiopirozz - Please mark Accepted Solution and Thumbs Up if you found Helpful 🙂
MJG
