Certified Admin training - Can I save my instance settings? I keep losing my modifications
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11-22-2023 02:20 PM
Hi All,
I'm currently working through the
ServiceNow Administration Fundamentals On Demand course.
Loving the content and learning, I am finding that most of the chapters and labs have a dependency on labs 3.1-3.4 which is fine.
The issue I have is due to my demands at my place of work, it can be a couple of weeks between learning sessions.
However my training instance can only be open for up to 14 days and I have now had to rebuild the module 3 labs twice before I could continue on the later chapters.
Is there a way to 'export' my instance customisation so if I am unable to get back to my course for more then 14 days I can reload where I am up to? this will be an issue around the holiday break this year as my business shuts down over the holiday period.
TL;DR:
Can I save my training instance settings so when I need to spin up a new instance I don't have to rebuild the baseline changes made during my course every 2 weeks?
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11-23-2023 06:28 AM
Never tried this, but the lab which you done, no need to repeat in new instance. Before instance expiry please extend the same. This is the only way.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-26-2023 07:55 PM
Hi Atul, The training instance only allows one extension and then I was receiving a notification that I could not extend again, this has occurred every time (so far) that I have tried to expend for a 2nd time on the same instance
(I scheduled a reminder every Friday afternoon to log into training and extend my instance so I've tried this).
However I did go in and request an expiry extension today and its now allowed me to do this - Great news
I will monitor the instance this Friday when my reminder comes up and advise if I see the error or not. I'll then be more than happy to mark as resolved
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11-27-2023 04:25 AM
Will wait for feedback @Aaron Sanderson
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-30-2023 05:11 PM
Hi Atul, please see attached. Instances can only be extended twice. This is the reason I have asked this question. So, unfortunately after the holidays, I will need to re-do all of the module 3 labs, and the preceding labs in module 7 as well.
Its great for revision once or twice, but this issue is quite trying.
So unfortunately I cannot accept the solution
