Now Learning Blog – Online learning and certification with ServiceNow

[Julie7]

Over the last few months, the global pandemic of COVID-19 has changed the reality for businesses and employees across the world. As countries have locked down to prevent the spread, employees have been forced to work from home, and many are facing the real possibility of unemployment. In this challenging environment, many workers are using this time to grow and develop their skills.

During these unprecedented times, ServiceNow is here to help you continue to make work, work better. We are thrilled to be able to offer you the ability to continue to learn, from your home, at your own pace, in order to build your career. From our COVID-19 customer care program with apps and resources to support your crisis response to our Training and Certification program which helps you build expertise and boost your career, we can help you continue to move forward.

Now Learning

Did you know that ServiceNow offers over 250 on demand and virtual learning options on the Now Learning website along with opportunities to get certified in dozens of competencies? With approximately 150 on demand courses, over 30 instructor-led courses that can be taken in a virtual classroom, 11 online simulators, 3 dozen certifications and over 50 recommended paths for you to follow, there are learning opportunities for almost everyone. Read on to learn about the various online learning options and certifications available to you.

Courses

Explore the ServiceNow portfolio at your own pace with videos, live and recorded webinars, and interactive tools to help you accelerate your learning. Our on demand courses are offered to you completely online and free of charge, allowing you the flexibility to learn at your own pace from any location where you have access to the internet. Our most popular on demand course, ServiceNow Fundamentals runs 13 hours in duration and is made up of instructor videos, hands-on activities, guided tours of the Now Platform, and knowledge checks to test your understanding of the content. We are excited to announce that we are extending our offer for a FREE certification voucher to register for the Certified System Administrator (CSA) exam upon completion of this course through June 30^th.

Live Classes

The virtual, instructor-led options for our popular live classes cover our fundamentals and implementation courses and allow you to take advantage of a live instructor without the expense of travel.

Simulators

Simulators allow you to practice what you’ve learned and are a great resource that can work for individuals or teams to get real-world hands-on practice with the ServiceNow environment. Using what you have learned in associated courses you can apply your new knowledge in a simulated setting. Simulators help guide your work by providing feedback and recommendations along the way.

Certifications

Many of these courses lead to certifications, allowing you to test and get recognized for your expertise. Once you are ServiceNow certified, you can gain industry recognition, competitive differentiation, greater productivity and results, increased user community satisfaction, and a tangible measure of your educational investment. ServiceNow expertise is tremendously valuable and in demand as organizations scale and utilize ServiceNow in more ways than ever before. Most of our certification courses are available either on demand or virtual instructor-led formats and many of these courses are available to you to take free of charge on Now Learning.

Mainline Certifications

ServiceNow offers a comprehensive certification program and all exams are available to take via a remote, proctored session. ServiceNow Certification exams demonstrate mastery of ServiceNow products and certify that a candidate has the essential skills and knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow Platform. Once you have a certification you can maintain it through Delta exams available in Now Learning.

Micro-Certifications

Micro-certifications validate your expertise in newer or niche areas with online, non-‑proctored exams available free of charge on Now Learning. Getting micro-certifications in specialized areas can help you validate and gain confidence in your unique set of skills.

Suite Certifications

Suite Certifications are aggregated certifications that align with product packages and are automatically granted when the required certification set is completed. ServiceNow offers Suite Certifications in three product areas, IT Service Management, Human Resources, and Customer Service Management. 

Learning Paths

Learning Paths are role-based, predefined collections of courses and certifications that are presented in a specific sequence, so you’ll have a guided experience to deepen your expertise. Learning paths are not only tailored to your role but also leveled, from beginner to advanced, to support you wherever you are in your ServiceNow training journey. All courses and certifications courses and exams on each Learning Path are on demand or in virtual settings and many of the courses are available to you free of charge!

Start Learning Today

Our mission at ServiceNow is to make work, work better and support your digital transformation. Our training and certification program supports you in that mission. To get started growing your skills and earning certifications today, visit: Now Learning. We are thrilled to be able to offer you the ability to continue to learn, from your home, at your own pace to build your career. Happy Learning!