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07-28-2025 12:47 AM
Hi everyone,
I recently passed my Certified System Administrator (CSA) certification exam—very excited about that!
However, I noticed on the Webassessor platform that the Expiration Date listed is the same as the date I passed the exam.
I wanted to ask:
- Is this normal behavior, or could it be a platform error?
- Does the CSA certification require renewal, and if so, how often?
- Is there a way to view my exam score, or is only the pass/fail result available?
Solved! Go to Solution.
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07-28-2025 06:45 AM
Hi @angelopapa
This is a known issue where the pass date and expiry date appear the same.
Nothing to worry about — but to be on the safe side, please log a Now Learning support case, and the team will assist you.
Your certification is valid until the next delta. However, if you miss the delta exam, it will then be considered expired.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-28-2025 06:52 AM
Hi @angelopapa ,
- This is platform error
- Yes you need to clear delta exam with the new release so yes it require renewal.
- There is no way to find your detailed score, only pass/fail will be displayed.
Hope it clarifies your query. Please amrk it- solutiona ccepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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07-28-2025 06:45 AM
Hi @angelopapa
This is a known issue where the pass date and expiry date appear the same.
Nothing to worry about — but to be on the safe side, please log a Now Learning support case, and the team will assist you.
Your certification is valid until the next delta. However, if you miss the delta exam, it will then be considered expired.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
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07-28-2025 06:52 AM
Hi @angelopapa ,
- This is platform error
- Yes you need to clear delta exam with the new release so yes it require renewal.
- There is no way to find your detailed score, only pass/fail will be displayed.
Hope it clarifies your query. Please amrk it- solutiona ccepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj