Certified System Administrator – Expiration Date and Exam Score Clarification

angelopapa
Tera Contributor

Hi everyone,

I recently passed my Certified System Administrator (CSA) certification exam—very excited about that!

However, I noticed on the Webassessor platform that the Expiration Date listed is the same as the date I passed the exam.
I wanted to ask:

- Is this normal behavior, or could it be a platform error?
- Does the CSA certification require renewal, and if so, how often?
- Is there a way to view my exam score, or is only the pass/fail result available?

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @angelopapa 

This is a known issue where the pass date and expiry date appear the same.
Nothing to worry about — but to be on the safe side, please log a Now Learning support case, and the team will assist you.

Your certification is valid until the next delta. However, if you miss the delta exam, it will then be considered expired.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Nikhil Bajaj9
Giga Sage

Hi @angelopapa ,

 

- This is platform error

- Yes you need to clear delta exam with the new release so yes it require renewal.

- There is no way to find your detailed score, only pass/fail will be displayed.

 

Hope it clarifies your query. Please amrk it- solutiona ccepted.

 

Regards,

Nikhil Bajaj 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @angelopapa 

This is a known issue where the pass date and expiry date appear the same.
Nothing to worry about — but to be on the safe side, please log a Now Learning support case, and the team will assist you.

Your certification is valid until the next delta. However, if you miss the delta exam, it will then be considered expired.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Nikhil Bajaj9
Giga Sage

Hi @angelopapa ,

 

- This is platform error

- Yes you need to clear delta exam with the new release so yes it require renewal.

- There is no way to find your detailed score, only pass/fail will be displayed.

 

Hope it clarifies your query. Please amrk it- solutiona ccepted.

 

Regards,

Nikhil Bajaj 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj