SNPI - LDAP Server Setup validation issues
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07-25-2025 08:28 PM
I am having a lot of trouble with one particular Simulator Task for ServiceNow Platform Implementation: SNPI - LDAP Server Setup
I have done exactly as the task asks, and am able to see everything I should if I do it right, but the validation fails. I have gone through it a number of times to make 100% sure i am doing all the instructions and all to works are exactly as requested, but it still saying I have failed. Halp please! 🙂 Am I missing something?
LDAP Server config:
LDAP OU Definition: Users config
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07-26-2025 08:37 AM
Hi @AngusL
Not sure what error you're getting. Due to some image issue, we're unable to see the image properly. Please attach the image instead of pasting it here.
https://www.servicenow.com/community/sysadmin-forum/snpi-ldap-server-setup/m-p/2999572
https://www.servicenow.com/community/sysadmin-forum/snpi-ldap-server-error/m-p/3294788
https://www.servicenow.com/community/csm-forum/snpi-ldap-server-setup-error/td-p/3300136
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-27-2025 07:20 PM
Thanks @Dr Atul G- LNG,
I have added screenshots below.
I had already checked all the links you have provided, but thank for you for provided 🙂 These are all for problems following the instructions - I am able to follow the instructions exactly. Just to make sure i did follow the suggestion in https://www.servicenow.com/community/sysadmin-forum/snpi-ldap-server-setup/m-p/2999572 but if gave a me a new validation error, so i reverted.
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07-28-2025 07:00 AM
Hi @AngusL
I see the server status is green, which means there’s no issue with the connection.
It looks like it might be a data issue.
I’m not sure what the best solution is from here. You can log a Now Learning case, and the team will guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-27-2025 06:59 PM