Change the CSA exam delivery method from Onvue to Pearson center

[RavishekharS]

Hello Community,

I am writing to request a change to my upcoming ServiceNow Certified System Administrator (CSA) exam. I inadvertently selected the online OnVUE delivery method, but I need to take the exam at a physical Pearson VUE testing center instead.

Could you please guide me on how to change my exam delivery preference?

Thank you.

[Tanushree Maiti]

Hi @RavishekharS 

As per ServiceNow Credentialing Guide ,  You need to raise a case with Now Learning support in Servicenow University on your request.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home