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09-10-2024 08:37 AM - edited 09-10-2024 08:37 AM
Hi ServiceNow Team,
I have done my CSA(Mar 2023) and CIS-ITSM(June 2023).
It is showing that CSA got expired as I didnot take Delta exam.
Does that mean my CIS-ITSM also got expired as well?
Can I take my other CIS(like CIS-GRC, CIS-CSM) without renewing my CSA. I can take exam directly from webassessor directly?
I dont want to take CSA again as I dont have any partner portal access now, my company is no longer a partner with ServiceNow.
Can someone please guide me.
Regards
Rajani
Solved! Go to Solution.
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09-11-2024 11:27 PM
Hi @rajanigiet ,
No, you need to take to training to be able to purchase the voucher. First after this point you can go for the exam.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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09-11-2024 12:25 AM
Hi @rajanigiet ,
Does that mean my CIS-ITSM also got expired as well?
A: No, you can go to NowLearning to see what is expired and what is not.
Can I take my other CIS(like CIS-GRC, CIS-CSM) without renewing my CSA.
A: Yes, there is no dependency.
I can take exam directly from webassessor directly?
A: You need to take the offical training through NowLearning to obtain a voucher and then purchase the exam.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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09-11-2024 04:15 AM
Thanks Anders for replying me back, regarding 3rd point,
I can take exam directly from webassessor directly?
A: You need to take the offical training through NowLearning to obtain a voucher and then purchase the exam.
Is it possible, I can directly go through exam by registering in webassessor without through Nowlearning to botain a voucher, on on demand courses are not free, voucher is expired for me.
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09-11-2024 09:33 AM
To go through exam again you need to have a voucher means you need to complete On demand training and get the voucher. You can't go for exam directly.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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09-11-2024 11:27 PM
Hi @rajanigiet ,
No, you need to take to training to be able to purchase the voucher. First after this point you can go for the exam.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/