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CIS certification

rajanigiet
Tera Contributor

Hi ServiceNow Team,

I have done my CSA(Mar 2023) and CIS-ITSM(June 2023).

It is showing that CSA got expired as I didnot take Delta exam.

Does that mean my CIS-ITSM also got expired as well?

Can I take my other CIS(like CIS-GRC, CIS-CSM) without renewing my CSA. I can take exam directly from webassessor directly?

 

I dont want to take CSA again as I dont have any partner portal access now, my company is no longer a partner with ServiceNow.

Can someone please guide me.

 

Regards

Rajani

 

1 ACCEPTED SOLUTION

Hi @rajanigiet ,

 

No, you need to take to training to be able to purchase the voucher. First after this point you can go for the exam.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

AndersBGS
Tera Patron
Tera Patron

Hi @rajanigiet ,

 

Does that mean my CIS-ITSM also got expired as well?

A: No, you can go to NowLearning to see what is expired and what is not.

Can I take my other CIS(like CIS-GRC, CIS-CSM) without renewing my CSA.

A: Yes, there is no dependency.

I can take exam directly from webassessor directly?

A: You need to take the offical training through NowLearning to obtain a voucher and then purchase the exam. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks Anders for replying me back, regarding 3rd point, 

I can take exam directly from webassessor directly?

A: You need to take the offical training through NowLearning to obtain a voucher and then purchase the exam.

 

Is it possible, I can directly go through exam by registering in webassessor without through Nowlearning to botain a voucher, on on demand courses are not free, voucher is expired for me.

To go through exam again you need to have a voucher means you need to complete On demand training and get the voucher. You can't go for exam directly.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Hi @rajanigiet ,

 

No, you need to take to training to be able to purchase the voucher. First after this point you can go for the exam.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/