CIS-ITSM vs CIS-HRSD - the easier exam?
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03-14-2024 01:58 PM
Hi
I need to complete either of these roles to land a position. Since both are about 63 hrs and roughly 1700 usd, and have a common learning path till the SNOW Implementation course, which of these exams in your view is easier to crack.
Secondly how hard is it to clear the ITSM exam if you have cleared the SN Admin.
thanks

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03-14-2024 03:08 PM
Hi @SyedG - don't be so lazy. Think about where you want to go in your career, what you're most passionate about, and make your choice based on that.
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03-14-2024 03:17 PM
Hi @SyedG ,
It's not about what is most easy, but much more about what you would like to work with. ITSM is IT Service Management, Where HRSD is with in the business scope and completely different than IT. So what is it that you would like to do and work with in the future?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-15-2024 04:10 AM
Hi @SyedG
Its look like you are comparing Apples and mangoes. These 2 are different courses and land you in 2 different job profiles or specialization.
You need to think which is best for you now, if you are very new in SN , i wil say go for ITSM and he you are coming from HR background, then go for HRSD.
Advice given by @Simon Hendery @AndersBGS are equally important here.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-16-2024 06:46 PM
Thanks for the inputs, I think I will go with HRSD, as I have worked on some Agent Workspace projects before and did some HR related IT projects.