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Resolved! SERVICE NOW ADMIN

Hello! i am preparing for my service now admin certification, i had  watch videos on you and udemy as well, but can anyone refer some more links so that i can prepare it well before I go for the certification. Also, provide me the practice exam link ...

Community Alums by Community Alums  
  • 785 Views
  • 7 replies
  • 0 helpfuls

Now Learning - changed format

Hi Colleagues,I have been doing a few 'On-demand' modules via Now Learning, and loved the way it was designed; it used to pop up a new screen and it had the option to turn on a 'Notes' panel to the side of the video with additional references to the ...

TrishP by Tera Contributor
  • 589 Views
  • 2 replies
  • 0 helpfuls

Resolved! Database view "where clause" question

Hello Community, I just learned about Database Views and I'm hoping it can help me with a reporting situation my Service Desk is asking for. I need a report to show Incident tickets with an updated work notes field. For my Database view, I named it u...

Lee Kraus2 by Tera Guru
  • 4151 Views
  • 5 replies
  • 0 helpfuls