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CMDB Learning

as001151331
Tera Contributor

Hi Team,

Today, When I tried to login and resume the learning then I got the below error and not able to continue.

Kindly help me on this.

 

You are not authenticated to access this content. Reason: {"message":"Requester's IP address does not match the address that was registered."}

 

 

 

as001151331_0-1765266052905.png

 

1 ACCEPTED SOLUTION

Vadim J
Tera Expert

happened to me today, I simply restarted laptop and it resolved my issue. Proper reboot, although clearing cache or trying another brower could help too.

View solution in original post

8 REPLIES 8

shubhamatio
Tera Contributor

I am also getting this issue. And this resolution did not help. 

I have raised a ticket.  

Note :- I am getting this error on many courses today.  I did an account merger few weeks ago and it was working till yesterday. 

Dr Atul G- LNG
Tera Patron

Logging a case is the better option. I am adding@Jim Poisson  who might be able to check your profile.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Vadim J
Tera Expert

happened to me today, I simply restarted laptop and it resolved my issue. Proper reboot, although clearing cache or trying another brower could help too.

as001151331
Tera Contributor

Just rebooted and its working today