CMP Delta Exams closed in the middle of the day

[Matthew Frazier]

I was completing my final CMP exams today on April 16th, ~6pm Mountain Time. I complete the ITSM Delta, then after returning to the home page can no longer can find my remaining two Delta exams for VR and HR.

I notice that 6PM Mountain is 12 UTC, so it seems that exams closed based on a timezone that I have nothing to do with. This is ridiculous that exams would close in the middle of a working day. I could not find any communication where a timezone was mentioned.

[Cory-CJ-Wesley]

I opened a case a couple of hours ago. Someone is looking into it, we'll see. The thing that's annoying is that I only ever saw the deltas on my account once. I had 4 to take, took one directly through the link on my account and google searched links for the other two. 

[Matthew Frazier]

After several escalations and going through some of the account teams we work with, now learning support did end up extending my delta window for another week so that I could finish my last two deltas. Hope that you got sorted as well @Cory-CJ-Wesley 

[Matthew Frazier]

i was going off this which shows that they expired Apr 17, so assuming you have all of the 16th.

[Dr Atul G- LNG]

Log a now learning case

[Tanushree Maiti]

Hi @Matthew Frazier , @Cory-CJ-Wesley 

Sorry to hear that you have missed the chance to clear delta .

You guys can raise a case with clear mentioning the timing in ServiceNow University to get their assistance on how to proceed further.