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04-29-2024 12:23 PM
Hi there,
Is it mandatory to complete Service Now Administration Fundamentals in order to take CSA exam? I have created my webassessor account, can I directly register for CSA exam without completing Service Now Administration Fundamentals?
Thanks
Priyanka
Solved! Go to Solution.

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04-29-2024 10:48 PM
Hi there,
No voucher... no exam. How to obtain a voucher? By following the Fundamentals course. For instructor led it will include a voucher, for on demand you can buy the voucher after the course.
Also read my recent blog on this subject.
- 2024-04-06 - Blog - 2024 exam vouchers, on demand/instructor led courses, exam/retake costs
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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04-29-2024 04:37 PM
Hi @Spriyanka - You need to complete the course, that's the only way to obtain an exam voucher, and you must have an exam voucher to register for the exam through Webassessors.
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04-29-2024 09:35 PM
Hi @Spriyanka yes it's highly recommended because the fundamentals course covers essential topics and knowledge that are directly relevant to the CSA exam. The course provides foundational understanding of ServiceNow administration concepts, which can greatly assist in your preparation for the CSA exam and also you get voucher once you done it.
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04-29-2024 09:52 PM
For CSA exam first you need to complete on demand course. After that you will get voucher for that.

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04-29-2024 10:48 PM
Hi there,
No voucher... no exam. How to obtain a voucher? By following the Fundamentals course. For instructor led it will include a voucher, for on demand you can buy the voucher after the course.
Also read my recent blog on this subject.
- 2024-04-06 - Blog - 2024 exam vouchers, on demand/instructor led courses, exam/retake costs
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field