Now Learning course showing as both completed and not completed

[Simon Hendery]

I've enrolled in a Now Learning path which includes the 'Welcome to ServiceNow' course.

I've previously completed this course, but I'm being asked to complete it again, while at the same time it's showing as completed (see attached screenshot).

Anyone have any suggestions (other than opening a support case), or encountered this problem before?

[Sandeep Rajput]

@Simon Hendery Looks like a new version of the course is available now hence the progress is shown as 10%. You might have completed this course on one of the previous versions hence it is showing completed but for the new one the progress is still 10%.  You can confirm this assumption by raising a now learning case.

Also, click on the following link to see the previous versions of the course.

[Hitoshi Ozawa]

Click on the "Review" button and check what's not finished. Had a similar situation and when I checked, there was some additional sections added that I further needed to finish.