CSA - Certification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 03:44 PM
I enrolled myself to CSA certification and completed the training on December 2023.
I got the voucher and thought of giving it a short.
I got into a different role so couldn't focus on preparing for the exam. It's been a year now and I still haven't appeared for the exam. Now my voucher is expired.
My current role is changing and I want to complete this certification now. It is both essential and mandatory.
Can anyone help how to go about this?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 04:07 PM
Hi @dineshk4
Nope, sorry. Once the voucher expires after a year, that's it. Your only option is to enrol in the course again to receive a new voucher.
However, if your employer is a ServiceNow partner, they may have access to free training, so definitely check that out.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 08:49 PM
Hi @dineshk4
Once a voucher expires, you need to go through the training again and get a new voucher. If you are not working with a partner company, you need to pay for training and Voucher again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 09:52 PM
Hi @dineshk4 ,
By default voucher validity is one year and if you have not consumed within one year then it will be no longer valid.
You need to opt a course to get the new voucher, that is the only way to get the new voucher.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
-------------------------------------------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2025 10:13 PM
Hi @dineshk4
You cannot reuse your expired voucher. You have to request a new one.
If my answer helps you mark helpful and accept solution