CSA Exam preparation

[swethascse2]

Hello!! which free course in now learning has more possibility of having questions in exam ?? 

how many application based questions will be coming to the exam ?

[GlideFather]

Hi @swethascse2,

The best option is to take this learning path:

Certified System Administrator (CSA) Learning Path

Enrol to it and follow step by step, it's designed by ServiceNow so it'll give you the best preparation possible.

Good luck!

[Nikhil Bajaj9]

Hi @swethascse2 ,

Create account on servicenow University. Complete - welcome to servcienow course + Welcome to servicenow micro certification + Servicenow Admin fundamentals.  When you will enroll in - SN admin fundamentals course, you will get Ebook. Read Ebook 2-3 times properly and practice on PDI. It is sufficient but still if you want to explore than go for Quizlets and Flashcards on internet (google these). Good luck.

if my answer helped you, please mark it- solution accpeted. 

Regards,

Nikhil Bajaj

[Shruti D · Accepted solution]

Hello @swethascse2,

You can begin your CSA exam preparation by enrolling in the Certified System Administrator (CSA) Learning Path - ServiceNow University on ServiceNow University.
Additionally, refer to the ServiceNow Community post How to Prepare for the CSA exam? - ServiceNow Community for more insights.

It’s also helpful to read the article How to Not Fail your ServiceNow Certification Exam - ServiceNow Community on the ServiceNow Community for tips on avoiding common mistakes.

Please Mark Correct ✔️if this solves your query and also mark Helpful 👍if you find my response worthy based on the impact.

Regards,

Shruti

[Dr Atul G- LNG]

Hi @swethascse2 

For the CSA or any mainline exam, the training provided by ServiceNow—specifically the eBook and official Now Learning modules—is the best and most reliable single source of truth.

You’ll need to complete the CSA training fully. As a ServiceNow trainer, this is something I strongly recommend.

 A Few Tips for CSA (Certified System Administrator):

• Go through the training line by line, word by word, at least 2–3 times.

• Do all the labs 3–4 times. Don’t just complete them—read and understand the instructions behind each step.

• Follow the official eBook, again 2–3 times to reinforce key concepts.

• If you're stuck or need guidance, feel free to watch my video sharing my CSA experience:

  

   https://youtu.be/60KXCXXHW7M

All the best on your CSA journey! Let me know if I can help in any way