CSA exam voucher issue

[jatinsharmae09]

I have completed my CSA course and after completing it I recieved the exam voucher and the csa exam eligibility badge but upon claiming the voucher it asks for 300 usd, I have linked my web assessor account as well. Can anyone guide me how to claim the voucher and schedule my exam. I have seen several videos online where upon claiming the voucher it doesn't asks for 300 usd.

[Service_RNow]

Hi @jatinsharmae09 

As I see it, the only solution is to create a case through NowLearning and ask for possibility of an extension. I'm though unsure if they actually will allow you to extend it.  

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

[Simon Hendery]

Hi @Service_RNow - sorry, but I don't think you read @jatinsharmae09's question correctly.

[Simon Hendery]

I'm sorry @jatinsharmae09 but the $300 additional exam fee is standard, and is required to be paid by everyone (except in some cases for employees of ServiceNow partner organizations).

[jatinsharmae09]

Hi Simon,
I was trying to claim the voucher few days back and it was not asking any money, but today when I was finally about to schedule the exam I faced this issue.
Also what is the purpose of exam voucher if we have to pay it separately , first for the course and then for the voucher.
Thanks