My Pearson exam didn't launch

[ISHAMISRA]

Hi all,

I had my CAD exam scheduled for today and it just didn't launch due to issue with the Pearson app. Now how do I reschedule it and when can I reschedule it to?

[Dr Atul G- LNG]

Yes mate, log a case with Pearson and you can reschedule it.

[ISHAMISRA]

 Where to log a case? Pearson isn't giving me any option. Shall I open a case in SNOW University?

[Dr Atul G- LNG]

https://www.pearsonvue.com/us/en/test-takers/customer-service.html

Also log a Now learning case

[Dr Atul G- LNG]

How do I contact Pearson VUE support?

Access customer service support and frequently asked questions for test takers - Pearson VUE Customer Support. IMPORTANT: When communicating directly with Pearson Support ensure to have your candidate ID for verification or validation, you can find it in your "Authorization To Test" email from Pearson.