Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

CSA Exam

218w1a05i9
Kilo Contributor

I recently encountered an issue where my Certified Systems Administrator (CSA) exam was suspended due to some unforeseen circumstances. I want to clarify that there was no malpractice involved.

I'm now looking to understand the process for reissuing my exam voucher or the next steps I should take to resolve this issue. Has anyone faced a similar situation or knows how to proceed in such cases?

Any guidance or advice would be greatly appreciated!

Thank you in advance for your help.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @218w1a05i9 

 

It may be due to some unethical activity at your side. Better log a Now learning case and talk to team, from community I doubt any one can help.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Nikhil Bajaj9
Tera Sage

Please raise a case with ServiceNow to get assistance. Whom to contact information can be found here:-

https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...

 

Community members can't help in this case.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Sandeep Rajput
Tera Patron

@218w1a05i9 You can either raise a case with Now Learning support team https://nowlearning.servicenow.com/lxp or take help from web-assessor support https://kryterion.my.site.com/support/s/contactsupport?language=en_US to get further assistance on your exam.