Forum Posts
Resolved! (ServiceNow Administration Fundamentals On Demand) Lab 1.2 Section 5 Impersonation validation
Hi I am working through the ServiceNow Administration Fundamentals On Demand training. Currently doing Lab 1.2, section 5 where I am validating the 'impersonator' role I have given the example user (Bob.HR_Support). The eBook says I should be abl...
Resolved! How to make a field appear when a certain drop down is selected
Hello, I created a catalog item with the following drop down: Account Type:EmployeeContractor/Vendor If Employee is chosen, give a drop down with the following choices for Country:MexicoBrazil if Contractor is chosen, alter the Country choices to th...
Course Cannot Be Accessed
Requesting assistance regarding the issue that I encountered, I'm trying to finish the Expert path as a ServiceNow Administrator, but when I tried to open Flow Designer: Error Handling course under Expert Path it is blank, I tried to clear the cache,...
Resolved! Where to start learn ServiceNow?
Hi All, I have a background of coding and have for a couple of years been working within the ITSM area. I am now intrestered in learning ServiceNow - following the Developer or Administrator path. I registered at and got my PDI up at https://deve...
Unable to register for CAD Exam
I am getting : Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow. When I go to register my exam, my webassess...
How to Change the exam option from Online to Onsite after Register?
Actually, I am looking for an "Onsite" option to attend the CSA certification exam. Unfortunately, I have booked CSA exam with “Online” option instead of select the option “Onsite Proctored” and applied voucher. I have tried to reschedule, However, ...
Change of Exam mode from Online to Onsite
I have scheduled CSA exam on 10th July using online option and used voucher received after completing ServiceNow Fundamental course. Due to some reason i want to change exam mode from Online to Onsite however i am not seeing any option for that. i ...
Sync Webassessor Certs to Nowlearning Portal Profile
There is a sync function in now-creator to sync all of the certs, training etc. into the profile, which I did and now the profile shows everything I have. But in nowlearning nothing appears, even though I entered my email in "Webassessor Email Addres...
Get Started with the Now Platform Simulator (UI16) - Change time zone Task Failed
Hi, Have any of you experienced a 'change time zone' task that failed, even when the task was completed as instructed? Any advice will be appreciated!
CSA voucher expiring
HI , I want to extend CSA voucher , it is expiring on 16 Feb , can someone guide the process.
Resolved! A reminder for all of Us in the ServiceNow EcoSystem
I have spent the past week working on the Service Portal Micro cert. I have invested this time for a number of reasons: It makes me a better Business Process Consultant by having an improved understanding of the Service Portal Elements of ServiceNo...
unable to link webassessor in now learning
Error :Please make sure you are linking your Webassessor email address and not your Webassessor login name (which is often an email address.
Resolved! CSA Aspirant 2024
Greetings to the community members! I have begun CSA Prep in February 2024. I am going through the CSA path and lab simulation provided. I have also purchased Udemy's two most purchased CSA and Developer one. The path is overwhelming, and I am going...
Resolved! Attachment count limit and size limit on records/issues
Hello, I know that there is attachment size limit as default 1gb. System admin can change that but is there a max limit that admin can set?And how many attachment file can I attach in servicenow is there a file count limit? Thanks in advance
