Error in ServiceNow University Course
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yesterday
Hello everyone!
I've been trying to access an on-demand course, but I keep getting the same error message. This happens to me using my partner account and to my friends using their personal accounts. We've tried several browsers, cleared the cache, and nothing has worked. Does anyone know how to solve this?
The error is:
Error occurred!
Failed to load player dependencies
Error: Failed to load resource file: 'js/resources/AppStrings.pt-br.js?cache=3437284', reason: , status: 404
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yesterday
Please log a Now Support case — the team can help.
Alternatively, try using another browser to see if the issue still occurs.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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yesterday
I tried in several browsers, on another machine, clearing the cache and nothing has worked. I can't open a case, my user isn't authorized.
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yesterday
Adding @Jim Poisson here, he might able to help you. or drop email: nowlearning@servicenow.com
did you change your id to new id?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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yesterday
No, I haven't changed anything in my account.
