ESC Portal - To-do widget tasks are created twice

[LJvanRossum]

Hi All!

On the ESC portal we have the category “My Tasks”, when opening this we have the categories “Open” and “Completed”. See added images

At the moment request, open or completed, are shown twice in this list and the order of the requests are also random.

Does anyone know how to fix this or what could be the cause to this?

We have checked the following:

• To-do configuration (all original configuration imported from developer instance).
• Widget code
• Turned off custom to-do configuration.
• Checked the “HRM todos Summary” widget.
• Checked the sysapproval_approver list with a random approver, requests appear once.

Thanks in advance!

[LJvanRossum]

Hi Marek,

unfortunately the issue isn’t resolved, 

we created a Now Support case.

We are still waiting for a response as far as i know

[Marek Byma]

Hello @LJvanRossum 

We have resolved this issue for the User by deleting browser cache and reloging as we noticed that only that one User saw duplicate To-do tasks.

BR

Marek