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Resolved! CSA exam voucher

Good afternoon,  I did the CSA training when it was offered by ServiceNow for fre. I received the voucher for the exam. However when i am trying to book the exam, it is asking for $300. I am confused as i thought it was free of cost. DO i have to pay...

Password reset error

Password Reset ErrorThis user cannot use the configured Password Reset process. Possible reasons:User does not exist or is not enrolled.User is not part of the configured password reset process.User is blocked (exceeded the limit on reset attempts or...

A_Chandana by Giga Contributor
  • 1166 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reporting

Is there a capability to highlight a value in a report or widget based on criteria?If an item on a chart has a deadline that was missed it could be highlighted in red?On a dashboard widget created from a report: If a ticket has not been updated in ov...

dhensley by Tera Contributor
  • 412 Views
  • 2 replies
  • 2 helpfuls

Resolved! CSA Course eBook

Hello, I recently purchased the CSA fundamentals online class and received an email and code for the ebook. When I redeemed the code, it gave me access to the ServiceNow Administration Fundamentals - Tokyo eBook. Is that the correct book for the onli...

bsbrady by Tera Contributor
  • 7765 Views
  • 8 replies
  • 4 helpfuls

Resolved! Unable to register for an exam in webassessor

My NowLearning account is linked properly with webassessor, however, when I login to webassessor to register for the CAD exam ( I already have a valid voucher), I get this message:  To register for an exam, please select an exam from the list below. ...

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Mohamed8 by Tera Contributor
  • 2223 Views
  • 10 replies
  • 4 helpfuls