Example of a process to convert a normal change to a standard change

[ljvizcarra]

Does anybody have an example of a process where a normal change that has occurred multiple times to a standard change?  I am looking for more details regarding policies and requirements vs how to create a standard template.  

[Dr Atul G- LNG · Accepted solution]

Hi @ljvizcarra 

I hope you're doing well. I worked as a Change Manager, and I'd like to share my thoughts on this process:

• To convert any Normal change to a Standard change, we follow a specific policy.

• We first examine whether the change has been successful over the last six months without failure or rollback.

• The change must have been deployed according to the implementation plan.

• The change should have been deployed on time and without any issues.

• The change is considered low risk, and the team responsible has a proven track record with it.

• Testing criteria can also be added as part of the process.

Once these four parameters are satisfied:

• A proposal is presented in the CAB (Change Advisory Board) meeting.

• Business and technical owners' approvals are obtained.

After approval:

• The latest change in the same category is selected to create a Standard Change proposal.

• Approval and tasks are defined.

Once the change is converted to a Standard change:

• The change is monitored for three months to ensure successful deployment.

• If the change fails at any point, the Standard Change template is immediately moved to an inactive state, and the change reverts to a Normal type.

• Open the most recent Normal change of the same category.
• Go to the context menu.
• 
• 
• you can add more changes of same category as reference.
• Fill the details and then submit for approval.

- 

[ljvizcarra]

This helps quite a bit, thank you very much for your experience.  I am a new change manager and I wanted to follow best practices as close as I could.

[Dr Atul G- LNG]

Sure mate, if you need any help, happy to help you.