FSM Fundamentals - K19 Pre-Con May 5 & 6 - Micah Russell

[LearnMoreDoMore]

Welcome to the ServiceNow Knowledge19 Pre-Conference - FSM Fundamentals Class!

This is a dedicated Community Article for class communication, collaboration, and fun!!

Reserve yourself a student instance here: http://clabs.link/fsm-a

[Community Alums]

Does anyone remember Winter 2011 or 10 ?

[Ben Jackson]

Filters for maintenance plans:

https://docs.servicenow.com/bundle/london-service-management-for-the-enterprise/page/product/service-management-planned-maintenance/task/t_DefineAMaintSched.html

[LearnMoreDoMore]

Hiking the arctic circle sounds fun! I love hiking, but don't think I have ever hiked something comparable 🙂

[LearnMoreDoMore]

You are in the right place. I hope you enjoy the FSM content!

[LearnMoreDoMore]

Excellent Travis! You might also find our Hardware Asset Management Fundamentals class helpful. 

[SimonDunsmoor]

Congratulations on your new home!

[SimonDunsmoor]

That hiking experience sounds amazing!!  We do some camping, but nothing as as extreme as the arctic.  🙂

[SimonDunsmoor]

I'm on a similar adventure with my 4 yr old.  🙂

[SimonDunsmoor]

I agree with Amanda!  That's something my wife and I have talked about doing for a long time!  And, well, we both work from home now....lol.  🙂

[SimonDunsmoor]

Every parents nightmare....Glad it worked out!!!

[Shailen]

I am planning to complete Implementations cert this year. I'll look for the next available class in NJ-NY area (or virtual one).

[Micah Russell]

PA Big Picture

[Micah Russell]

Script for Team Map (tested on London, and you are testing on Madrid)

[LearnMoreDoMore]

If you are interested in becoming a Certified Implementation Specialist - Field Service Management, check out the Learning Plan on page 3 here: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/infographic/learning-...

[Nick McKeel3]

Hello Ben! You and I just talked about a dynamic / filterable map which could show any record containing a location reference, filterable by assignment group / priority / status / keyword / etc. You mentioned Nikki might have some further insights. Thank you for the time, let me know what you think!

-Nick

[Nikki Narang]

Hi Nick, we have some custom UI pages that we have provided, and also the Map Pages feature that can likely be used to accomplish some of your needs.

In the New York release, we are making some enhancements to our "Dispatch Map" UI page, including the underlying way we interact with Google Maps. Feel free to reach out to me at nikki.narang@servicenow.com and we can review in more detail what's coming in NY and what is being considered for future releases.

[Ben Jackson]

Thanks Nikki

@Nick - you can reach me at ben.jackson@servicenow.com if you have any other questions/ideas 🙂

[Nick McKeel3]

Hello everyone out there, and I am so sorry for spamming you, but I am really stuck here!

I posted this question to the community, does anyone have any insight?

https://community.servicenow.com/community?id=community_question&sys_id=54bc08bbdb5fbb402be0a851ca96...

The TLDR is that I need a way to enforce that a section of code can only be entered by one thread at a time.

Thank you so much!

-Nick