g_form.showFieldMsg() Disappears After Field Value Selection
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3 weeks ago
We are using an onChange Client Script to display a g_form.showFieldMsg() message when certain conditions are met. The message is displayed correctly initially. However, once the user enters/selects a value in the field, the field message disappears automatically.
Our requirement is for the message to remain visible at all times as a dynamic hint whenever the condition is satisfied, even after the field value is selected or modified. Since a standard dynamic hint is not available for this use case, we are trying to use showFieldMsg().
Could you please advise:
- Is this expected behavior of g_form.showFieldMsg()?
- Is there a recommended approach to keep the message persistently visible while the condition remains true?
- Are there any alternative solutions that can behave like a dynamic hint on the form?
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3 weeks ago
then best approach
use Form annotation and show a text just above or below that field which guides user about the message
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
