Guidance needed: Entry-level ITSM Developer opportunities after internship and micro-certifications

[BhanuY789279562]

Hi Community Members,

I recently completed my internship as a ServiceNow Developer and worked mainly on the ITSM module. My experience includes Incident, Problem and Change Management, SLAs, Client Scripts, Business Rules and basic scripting.

I have also completed multiple ServiceNow micro-certifications related to ITSM and platform fundamentals.

I am now looking for guidance on how to move forward as a fresher ITSM Developer.

I would really appreciate advice on:

How to find internship or entry-level job opportunities as an ITSM Developer

What skills or certifications ServiceNow partner companies usually expect from freshers

Whether it is better to apply directly to partner companies or use specific platforms or programs

Any guidance from experienced developers or community members would be very helpful.

Thank you.

[DGAJ]

Hi @BhanuY789279562 ,

Firs of all congratulations on completing you internship! Breaking into ServiceNow or in any tech job takes effort but this my personal approach that got me in.

Build a Portfolio - Use your PDI to create real projects. Showcase custom apps, workflows, or integrations on GitHub. Recruiters/hiring managers want to see what you can build, not just certifications.

Get Certified - CSA or CAD, then CIS-ITSM . But certs alone won't get you hired - they're just the baseline.

Network Hard - Connect with ServiceNow pros on LinkedIn, share your projects, engage with content. Reach out to people directly, don't just apply .

Join the Community - Attend SNUGs, Developer Meetups, contribute to forums. Visibility matters.

Internships - If you're in Canada or anywhere, check out Customizo Inc for ServiceNow Code Kitchen internship opportunities. I dont know of any other partner 

Apply Broadly - Reality check: there are very few to none true "entry-level" roles. Apply anyway! Target ServiceNow customers or partners, consulting firms, and MSPs or any company that uses the platform. Apply to jobs asking for 1-3 years experience even if you don't have it - strong projects and passion can bridge the gap. 

Keep Learning - Stay current with releases, JavaScript, integrations, ITIL. Keep upskilling.

Bottom line: Build, network, contribute, and apply relentlessly. It takes persistence, but the ServiceNow market needs talent. Keep going!

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Best regards,

[Dr Atul G- LNG]

Hi @BhanuY789279562 

Being a trainer, let me share my thoughts.

Once you identify the right internship and gain experience, you can move to the next level. At the same time, focus on building your portfolio. Since ServiceNow training is free, it’s a great opportunity to spend time learning more skills.

Engage with the community by answering questions, connect with people on LinkedIn, attend ServiceNow events, meetups, and networking sessions.

In short, build both your portfolio and your professional network — they are key to moving forward in your career.